On my earlier post about TackThis!, I concentrated more on the DIY online shop. This time, this post will concentrate more on the Concierge Program.
Last August 13, 2015, Voyager Innovations, the digital unit of PLDT and Smart, together with PLDT Alpha and PLDT SME Nation, has launched today its premium concierge service or online store creator TackThis! to over a thousand partner businesses so they can quickly and efficiently build their own branded digital commerce footprint that incorporates a seamless social shopping experience for customers.
The premium concierge service aims to enable larger retailers who need a more comprehensive suite of features on top of the basic offerings of TackThis! Together with the wide array of solutions from PLDT Alpha and PLDT SME Nation, TackThis! is seen to further boost digital commerce in the country.
Kat Luna-Abelarde, First Vice President and Head of PLDT SME Business said that the premium concierge service gives retailers an end-to-end service that streamlines their online store requirements. "This way, businesses don't have to allocate huge resources in maintaining their online stores. TackThis! allows them to focus on what they know best: selling their products," Kat Luna-Abelarde said.
On the other hand, Mitch Padua, Vice President and Head of Digital Commerce at Voyager Innovations said, "At Voyager, we believe that e-commerce is one of the building blocks of the digital economy. TackThis! is already changing e-commece as it integrates the social shopping experience. Meanwhile, our partners can benefit from the one-stop solution that TackThis! provides, including our enhanced concierge service."
The advanced features that come as a part of the concierge service include professional services for an effortless online store creation as well as hassle-free store management of logistics, payments and customer service via a team of TackThis! Ambassadors.
The concierge service also includes store marketing via placement on Takatack, the sister site of TackThis! Takatack is now the largest online shopping discovery platform that aggregates and promotes not only offerings from the thousands of merchants who have established their online shops through TackThis!, but also products from other online stores and retailes in the country including Rocket Internet-backed Zalora and Lazada.
TackThis! has over 30,000 merchants in Singapore, Malaysia and the Philippines with more than 400 merchants already part of the premium TackThis! Concierge Program--an end-to-end solution tailored to get retailers selling online quickly. In the Philippines, Philips, Celine (CLN), Sassa, XOXO, Hickok, VMV Hypoallergenics, Get Laud, and Cardams are some of the companies that are under TackThis! Concierge Program.
Here are the benefits of availing TackThis! Concierge Program:
- More time for core business -- Leave the online selling to TackThis! team so that the business owner can focus on other aspects of business and retail operations.
- More customers = More revenue -- Get more sales with wider customer reach and effective online marketing support
- Better cost efficiency and higher savings -- Grow the business and reach out to new areas without opening another store space. This minimizes the overhead costs and reduces investment risk
- Trusted sales support -- TackThis! Concierge is a product from companies with years of track record in the Philippine: Voyager Innovations, Inc., a subsidiary of Smart Communications, Inc., and in partnership with PLDT SME Nation
There are only two plans available for TackThis! Concierge program: Php899/month (maximum of 100 products listed) and Php3500/month (unlimited products listed). On top of this monthly subscription, TackThis! team is also charging service fee and commissions.
One good thing about availing of TackThis! Concierge Program, the business owner can build specialized features for his/her online store. They can even look for models, do product photoshoots, and other services for the business owner too!
For more information and to get started, you may visit tackthis.com.ph/concierge. You may also contact any of the TackThis! Sales Specialists through firstname.lastname@example.org.